Dell Inspiron 1501 Laptop
2 months after purchase my DVD drive broke, 5 months my hardrive was replaced with a refirbished Toshiba
I felt as if I had received a lemon. Dell reported to me I had to have 3 components go bad before I could have the laptop replaced. Technical support was helping fix my computer when it was having problems opening pages. I was on the phone for 5 hours with a technition when it froze. I was told a relpacement of the hard drive would be sent. Replacement took 2 weeks to arrive. I purchased a 2 year warrenty with in home repair technition. I was insructed that the harddrive and DVD player was an easy istallation and did not require a visit from a technition. Poor customer service is another reason I would not recommend buying a Dell.
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Author Profile:
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Rank: 6403rd (
4)
ShareScore: 1%
Gender: Female
Education Level: university
Country: United States
Industry: Health
Position: RN
Income: $65,000.00 - $90,000.00
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