I purchased the Northwest Territory Canopy. I can't tell you how disappointed I am. I have never been able to use it. I bought it one time last year for a craft fair that I was having a table at. I bought it the day before the fair because I heard that it was going to be very hot so I thought that it would provide some shade. I couldnt' get it up. I was frustrated so I didn't use it but I didn't bring it back because I thought that maybe I just didn't do it right. Anyway, I tried it again when I had more time and the same thing happened. Waht a piece of junk. I can't say it enough. It is so unsturdy that it keeps falling down. It won't hold up at all. I would never buy one again and would never recommend it. I can't believe that they think that this would be of use to anyone. As a matter of fact, this year at the craft fair someone had one and the thing kept falling down. It is actually embarrasing. It is totally useless. I don't understand how this product could pass any type of inspection.
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I'm so sorry you had such a bad experience with this. I hope you were able to find something else in its place.