Digital Federal Credit Union By verjavec on - Updated Oct 15, 2011

We have been fortunate enough to be members of this credit union for over 7 years now. We have never been disappointed. They are always friendly. They still have face to face service, unlike the new trend to put the tellers behind a video camera and make you talk to them over a phone. I do wish they had 24/7 customer service over the phone, but they are there for 12 hours a day so at least it isn't strict bankers hours. Even their branch locations have extended hours so they are more accommodating to the working individual.

Not only do you not have to pay ATM fees to them for using another bank's machine, but they will refund you any fees that you pay to that other bank or financial institution. If you happen to be in a town that does not have a branch location, then you can use a sister branch and conduct any transaction.

We have our auto loans through them because used car loans get the same rate as new car loans. These rates are consistently lower than other institutions. No more penalties for buying used!

They also have a great kids program for those young bankers. We have been very thankful for the opportunity to do our banking with this credit union.

9 Reader Comments
dsnygrl

i have never belonged to a credit union but our local consumer advisor always recommends them as being one of the best types of "bank" to use. I have heard wonderful things about how they are more willing to work with their members and get them into loans and other programs than a traditional bank. Thank you for the information you have shared.

dsnygrl commented on
Joan Young

I have never belonged to a credit union, but you have enumerated a lot of good reasons to look into them. And this one sounds like it has provided you with really great service.

Joan Young commented on
Chocollette

I love that they have programs for the little ones-what an innovative thing to do!!!!

Chocollette commented on
ChRiLiSsA

This Sounds Great! I Love That They Are So Friendly And Are Available Tweleve Hours A Day To Help You. Thanks For Sharing!

ChRiLiSsA commented on
yangbang

Informative and well written. thanks for sharing.

yangbang commented on
rogue34

Sounds like a good place to do business with. And how nice that they have face to face service. With a name like digital, I would think it would all be online type service.

rogue34 commented on
karlawmcdonald

Sounds great, I wish my bank had longer hours.

xshellyx

12 hour days would be nice! Glad you found a place you are happy with!

xshellyx commented on
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verjavec
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verjavec

I am a stay at home mom to my 2 beautiful girls ages 2.5 and almost 1. I have been......

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Credit Union Digital Federal