Drive Time
By Stephanie Mas onI don't know if anyone else has ever tried the financing company called Drivetime. They are a company that allows buyers with bad credit, no credit, and banruptcies to buy a car (like second chance financing). They have cars from about 2001 and newer on their lots andmost of the lots are located in Southern California and Nevada. Most of the sales people are very nice, however when you go higher like a Supervisor they get really pushy and mean. Its almost like once the sales people put on their charm, the Supervisors feel that they have you so they can treat you like you are not a human. I have purchased 2 cars from them and didnt actually have problems with them until I bought my second car. From then on out Drivetime has gone down hill. I felt that once the sales was finished they were finished as well. Their customer service department and financing are even worse. If your payment is not made on the day it is due, theycall you that day. The calls aren't just once or twice but five to six times that same day reminding you that you have a payment due. If you dont make your payment on time then the calls get even more threatening. There has been once or twice that I have not been able to pay my car payment and called them for payment arrangments and they get nasty, like its a big deal that I need to make those arrangements. The only good part about this company is that They allow you to pay your car payment on the days you get paid. For Example... if you get paid on the 1st and the 15th, then that is when you payment is to be made.
I personally will never purchase another car from them and I will certainly not ever reccomend them to any of my friends or family.

Thanks for the info, was wondering how these work. Great information
They sound really agressive calling 6 times a day. Is there not someone you can report them to?
What a shame about this customer & their poor customer service-I'm sorry you had to go through the hassles.
I have warned friends about this company. They act like thugs and really take advantage of people who are in this situation. I'd report em to the BBB.
Yikes! Are Guido and Mario going to come break your legs if you don't pay?
Thanks for the honest information about this auto financing company. It sounds like a company to avoid.
While I would personally appreciate ONE call if I were to have a payment due that day and had missed it, six is excessive.
Doesn't sound like a very good company to deal with. Thanks for the information.
I'm with froggy on this - report them to the BBB - they are taking advantage of people. thank you for the warning. I know people in the situation and everyone needs a car these days. and who are they going to turn to. These people have a niche and they are just thugs. I'd report them today!
ugh! Sorry to hear. Thanks for sharing. ;)