HP OfficeJet v40xi : here's one to avoid

By Dave on
  • 1.7
Reviewing: Hewlett Packard Office Jet V40xi Printer/Scanner/Copier/Fax

I picked up a HP OfficeJet v40xi from someone a while back. Lo and behold it apparently is not worth the effort to work on.

The HP OfficeJet v40xi is a printer/copier/scanner/fax machine. HP generally makes great printers, but in this case they let down the consumer.

The problem? Once it breaks, it's done, son.

What happens is that the print mechanism has a read error that causes it to not be easily fixable. Owners who have reviewed the machine before me call this the dreaded carraige jam issue. Once one gets this, the printer no longer works as it cannot print. Instead, the feed stops working because the print mechanism no longer can travel the full route of the print bar when requested to print.

I found my experience to be more or less the same with this printer.

It will travel the print bar (the thing that lets the printer go back and forth as it puts down ink) if you open up the cartridge service bay, but for some reason when printing is attempted, it won't do this. It instead gets stuck

Reading multiple complaints about this HP model, it seems to be a very common complaint. This complaint is littered across the internet - just Google the model number.

The lesson? Don't buy this used, and don't buy this printer new if expecting a long service life. The cost of getting service for the machine from HP (quoted at $125) is fiscally not worth it compared to getting another printer to replace the OfficeJet V40xi.

There are much better HP models that I have had positive experiences with that are superior to this one. For print/scan/copy action I would instead recommend the HP PSC All-in-One model range. You can see my review of this model here. I own one of those and have had two years of positive and worry-free experience so far.

7
Dave
Published by: Dave Badge: Publisher | Level: 7 | Exp: 26,648 | 0 | 90 Location: No, No | MVP Rank: 43rd | Subject Expertise: Category Expertise 2.9 / 5
6 Comments
2
paid2write

Thanks for the warning. I like HP products and could have been tempted if I saw one of these on offer or a used one for sale. I will be careful now not to buy this model.

paid2write commented on
5
rogue34

Ugh, what a horrible sounding product. If I ever need a new printer I will know to avoid this one.

rogue34 commented on
7
godfrey884

This doesn't sound like something I will be looking into purchasing, thanks for the heads up.

godfrey884 commented on
8
donnabc

Thanks for the heads up on this product :0)

donnabc commented on
10
Becky Knouff

I have never heard anything good about this particular model of printer. Thanks for sharing the honest information.

2
Liv2bhappy

Thanks for the warning on this printer. I know now to stay away from this model.

Liv2bhappy commented on
Post Comment