Hughes Net Satellite Isp By mustangsally82 on - Updated Oct 15, 2011

If I didn't live in an area where dial-up or HughesNet satellite internet were my ONLY two choices I'd have dumped HughesNet yesterday.

I've been a customer since 2004. At first I liked it: it was much better than the dial-up I'd had since 1997, and thanks to my new wireless router everyone could be online at the same time. It was pricey at 79 dollars a month, but I thought it was worth it. But sometime within the last year things changed.

Now they have a "Fair Access Policy" that is anything but. If I view/download/upload in excess of 425MB a day then my internet access is shut down for a full 24 hours. I could check email if I needed to, but it takes about three minutes for each page to load when I've exceeded the maximum allowed data limit in a 24-hour period. That is ridiculous when I pay 79 dollars a month for this service.

It doesn't always work when it rains, much like satellite dishes for tv don't work during heavy rain. If it snows, I have to go clean the snow out of the dish or it won't work. I never get to do anything fun at home because with the many movies and things you can do online, it's easy to exceed the limit and have your internet taken away for 24 hours. Don't have guests over with laptops or let them use your computer without telling them about the policy, because otherwise they'll use up your daily alotted bandwidth in 15 minutes.

As soon as Verizon DSL is available in my area over the phone line I'm cancelling HughesNet and getting Verizon. It's better and cheaper. Everytime those annoying HughesNet commercials come on I just want to scream at that lady who talkes about faster speeds and things. Most pages take at least ten seconds to load, and with the

Fair Access Policy it's just not worth it. If you can, get dial-up and go to the local library or internet hotspot to do your fast browsing. HughesNet is overpiced and worse than dial-up.

17 Reader Comments
Candida Eittreim

Verizon is offering FIOS in some areas. FIOS is fiberoptics which I have through Surewest. NOTHING is better-nothing. Check with Verizon and see if FIOS will be offered where you live.

Debbie831

I am so glad we don't have them here, I probably would have tried them. Thanks for the honest information. Hopefully Verizon will be much better for you.

Debbie831 commented on
angelwings24

I hate ISPs that promise you this and that but never delivers. I sure hope you could change your ISP as soon as you can.

donnabc

Verizon DSL is what I am waiting for too. We have our service through the cable company here and it is just as bad as Direct TV

donnabc commented on
Bosoxy

How horrible that they do this! I have heard of a handful of places starting with these policies, and I have to agree... for $100 a month you should get full internet access for the entire month! What a rip off.

Bosoxy commented on
Chocollette

What a huge inconvenience & hassle for you-that's crazy!! I hope you can find something else fast!!

Chocollette commented on
sizwizz

I watch the commercials for HughesNet, and they annoy ME so much that even if I needed them as a provider, I wouldn't use them! :-)

mustangsally82

I hate that lady, I always have some choice words with her every time she comes on! Especially when she says "you're welcome!" at the end of the commercial!

sizwizz commented on
rogue34

YIkes! I hope you are able to dump them soon!

rogue34 commented on
Chris Kong

Thanks for sharing that bad experience with us. Now we know what to choose and what not to choose.

Chris Kong commented on
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Purchased at: DirecTV Price: 79/mon