Kingston Brass Jacuzzi Tub Filler
By EdConsumer onGot it but hose leaked and plumber had to run to Home Depot to buy another hose.Fixed that but hot water wouldn't shut off.Overstock (OS) sent replacement parts but had to wait 48+ hrs and then they shipped to wrong address.Meanwhile, tile tub refinisher was coming next day so in order to stay on track, we had to shut main water valve to house off....what a disaster.Finally after 2 wks of phone call, emails, OS sent replacements which fixed pblm.Then OS sent threatening emails about charging me for the replacement parts when they never stated nor sent shipping labels to return defective parts...I tossed parts in trash!They finally waived the product return and apologized....never again will I buy from Overstock nor Kingston Brass as they both appear to sell poorly made products.
