Microsoft Professional

I have very mixed feelings about this program. I origionally had a free trial and thought it was OK. It was a little hard to figure out and their programs were not user friendly for me. I had use the program for my business and I created a couple of documents while I had my free trial version. My Free trial offer recentaly ended and I went to get my documents and they are locked I cant even open them with another Microsoft Program. I went and bought the full verson and installed it. When I tried to run my documents I tried to open my documents and they were still locked. I called customer service and the lady told me I would have to RE CREATE my document. I have worked hours on this document so I am not happy right now with this product. I think I should be able to open my existing documents in a program it was created in no matter if its a free trial or one that I have bought. So I took it back.