National City Refi...Easy As 1 2 3! By cafn8me on - Updated Oct 15, 2011

My husband and I initially got an adjustable-rate mortgage (ARM) when we bought our house nearly five years ago. Since the adjustment period was approaching, we decided to refinance to a 30-year fixed rate before the rate was adjusted for us. We were still toying with the names of different lenders from whom we could solicit quotes when we got a call from our current mortgage lender, National City. They offered us a rate that is fair and competitive, so we decided to refinance our house with them. Although we expected to have to jump through the usual financial hoops of endless paperwork and fees, we were quite pleasantly surprised! Our contact at National City only needed a copy of our drivers' licenses for proof of identity, and our last 2 paycheck statements. Since all the paperwork pertaining to the house was already in National City's hands, the application went smoothly and quickly. We arranged for a real estate appraisal, and two days later, we had the closing date set!

National City's reps were easily reached whenever my husband and I had questions. Their paperwork was in order quickly and efficiently, and we felt confident knowing that this was a company with which we were already familiar. That alone was comforting in today's mortgage market, where loans are sold and resold, and mortgage lenders are shutting their doors in record numbers.

Our experience with National City continues to be positive, and we would definitely recommend them for new and refinanced mortgages.

11 Reader Comments
crazycol

I originally had my accounts with National City, and am in the process of beginning to transfer everything back to them.

crazycol commented on
Candida Eittreim

There ias NO better testimonial to a company's reputation than this. I'm completely impressed by the service you've received. And.. at how quietly and efficiently they handled your refinance.

dreamsarepoetry

I'm glad you had such impressive service with them. I haven't had any experience with their company, but it sounds like they have a good reputation with their customers.

Tink

Love National City. It's one of the best banking institutions around our area. The service is outstanding!

Tink commented on
Chocollette

Truly what I call fabulous customer service!!

Chocollette commented on
milletappe

you just don't hear much bad about National City

milletappe commented on
billtkatt

I am looking to refinance.... this helps!

billtkatt commented on
bcylab

This is great information for I am in the research process in order to maybe refinance. Thanks for sharing.

bcylab commented on
Brandy Norton

sounds like a good bank, thats what I need to do

braveheart

I would not recommend NCM to finance a birdhouse. Unless you are willing to monitor your loan activity, escrow account and credit reports, on a regular basis, don't go with them. They failed to pay my escrow bills correctly and posted erroneous information to my account then forwarded to credit reporting agencies.

braveheart commented on
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cafn8me

I work part-time as a buyer at an online retailer/wholesaler. I have two kids, a great husband, and a huge......

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