2 weeks before my wedding, in October of 2006, central Ohio was hit with a very large storm. We were not at home at the time, but we were only about 3 miles away. When we returned home, we noticed that our house was hit HARD with hail damage. The entire back side of our house looked as if it had been hit with an automatic rifle. We immediately called State Farm and told them what had happened. They had advised that they had just begun receiving claims for our area, so they'll get working on them as quickly as possible. It turned out that we needed a new roof, new gutters, new siding, and new windows. State Farm works with certain service providers, and take their word for the amount of damage needing fixed. They sent us adjustment worksheets and our reimbursement checks within a month, no questions asked! All we needed to do was submit a claim, and they took care of the rest. With their help, we were the first house on the street that was fixed- just before winter came. Their customer service was EXCELLENT, and the resonse time in getting us the checks was faster than I thought it would be (within a few weeks!). They were definately on our side, and didn't give us a fight at all.
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We have State Farm too, and although we've not had to test ours as seriously as you did, we are quite happy. Sorry that you had to go through a bad storm, but you did find out how good your insurance was!
I have State Farm for my renters insurance and love the great customer service I get whenever I call up wtih questions. I haven't had to file any claims yet (*knock on wood*) but hopefully if I did I would be just as happy as you were.
I am glad to hear all worked out great! Sorry about the damage though. I have always heard mixed stories about State Farm, it is good to hear a good story about them
The true test of any insurance company is when they have to pay a claim. State farm sure did right by you. Thanks for sharing the information and your experience.
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0 Popularity Score
Overall Rating:
4.9
Package:
House Insurance
Provider:
State Farm
Purchased at:--Price:VariesCategory:Finances & Insurance / House InsurancePublished:
January 13, 2008 15:06
We have State Farm too, and although we've not had to test ours as seriously as you did, we are quite happy. Sorry that you had to go through a bad storm, but you did find out how good your insurance was!
I have State Farm for my renters insurance and love the great customer service I get whenever I call up wtih questions. I haven't had to file any claims yet (*knock on wood*) but hopefully if I did I would be just as happy as you were.
I am glad to hear all worked out great! Sorry about the damage though. I have always heard mixed stories about State Farm, it is good to hear a good story about them
Glad to hear State Farm worked out well for you. We were lucky in the hail storm that year and didn't have any damage.
The true test of any insurance company is when they have to pay a claim. State farm sure did right by you. Thanks for sharing the information and your experience.
You really did have a great experience with State Farm!!
Good that you have a ggod insurance company to help you out in times like this.
Good write...sounds like you have good coverage and a good company servicing you...thanks for sharing!