Credit card blues

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I was offered to sign up for a credit card and since Citibank is worldwide I signed in for it with 2 years membership waived and they gave me a credit limit of RM 15 000. I seldom used this card because there is no Citibak in my city and making payment is very troublesome. I need to go to another bank to make a bank transfer .

May this year I needed to make online air tickets purchase totalling RM 5000+. My other credit card (that I usually use ) credit limit is not enough for the purchase hence I have no chopice but to use Citibank Credit card. When the statement came , to my horror , they charged me an extra charge of RM 36.58 as charges of Credit sheild plus which I never take up with them. I rang them and  emailed them to tell them that I am not going to pay that extra amount. After much effort on my part , Citibank agrees to waive that extra amount and I paid up all what I owed them. I thought that everything is okay by then.

No, it was not okay because when the following month statement came , it said I still owed them RM 0.26 as financial charges!!.What the heck!!!If I pay them , the bank charges will be more than that RM0.26!!Moreover this is my spare card and I rarely use it for purchasing things. Hence I ring them up again from my city to Kuala Lumpur which is considered as national call. After much explanation, they decided to waived off that RM 0.26 - financial charges.

Finally this month the new statement says I have a credit of RM 0.01. When the free membership expires next month I am going to return back the credit card to Citibank and will never ever apply another card again!!

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  1. Ooooh, this isn't good. I just received mine from them after they called about 4 times to offer it to me. I'm through Canada's offices so guess I'll find out if I have a similar problem. I'll be watching for it now thanks to your review. Thanks

    Lexxia on July 05, 2008 11:16
  2. good warning to others.

    Rae777 on July 07, 2008 22:44
  3. You need to be persistant on calling them and be vigilant about watching the charges on your card! Great review, thanks!

    Alice on July 15, 2008 10:16
  4. Too bad, but good for you for making sure you only owe what you actually owe!

    fudgepineapples on January 26, 2009 18:39

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Overall Rating:

3.0
Type / Name:
Gold Card
Provider:
Citibank
Purchased at: Citibank Price: Fees waived for 2 years Category: Finances & Insurance / Credit Cards
My Experience Level:
4.5
Feature Ratings: Rewards / Cash-Back Programs
2.5
Interest Rate
2.2
Annual Fees
3.0
Sign-Up Offers
3.3
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Comment:
All reports are 100% confidential

Author Profile:

chriskong57
chriskong57
Rank: 52nd (up 1)
ShareScore: 100%

Gender: F
Age: Privately Shared
Education Level: university
City: Sarawak
Country: Malaysia
Industry: Education
Position: Teacher
Income: Privately Shared

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