T Mobile Stinks By Alicia Bodine on - Updated Oct 15, 2011

Before I got the service I have now, I tried T-mobile. I didn't really like the two year contract, but it was the only place that offered me a plan for $30. I excitedly waited for my phone, but quickly became disappointed when I tried to use it.

I couldn't set up the voicemail no matter what I did. I called up the company and spent two hours on the phone with several representatives before finally I was told I didn't have enough service in my area to be able to use the phone at home. Well if I couldnt' use the phone at home I didn't want it. They cancelled out my service or so I thought.

The next month I got a bill for $50. I call up the company and spend another 30 minutes on the phone. They guy can cancel out one thing, but not the other. After all that time I finally was promised to get a revised bill for $0.

Folks from what I understand T-mobile doesn't have enough towers. If you are going to use this company, which I don't recommend, make sure you ask them if they have service in your area BEFORE you buy the plan.

14 Reader Comments
kateri27

Wow I have heard that rumour that T-Mobile doesn't work well in all places, but this story takes the cake. I have verizon and have been happy about it for the most part. Hope your next cell experience is a pleasant one.

kateri27 commented on
Tony

I like getting multiple perspectives on different services. So far I have been happy with my Sprint plan.

Tony commented on
Rae777

Glad I did not go with this service when helping a friend look for a cell phone plan. Thanks for the warning.

Rae777 commented on
Olin Froid

wow--i didnt realize they stunk! will steer clear

Olin Froid commented on
Steven Rupp

Wow! Thanks for letting us know to stay away from them!

Steven Rupp commented on
Liv2bhappy

Sounds like T-Mobile is a company to stay away from. Thanks for letting us know about it.

Liv2bhappy commented on
donnabc

Well, $30 sounds good but the service sounds horrible! This is definately a company I will avoid.

donnabc commented on
Candida Eittreim

Yes, they stink, their attitudes and service coverage are dismal, and it is clear they cannot be serious about going up against Verizon, Nextel or Sprint. Heck my Surewest makes all of the above look like mental midgets:)

Chocollette

What a hassle you went through-I hope your next plan was better!

Chocollette commented on
chesneychic

I had the same type of situation with them they were horrible my phone didn't work anywhere and I kept getting extra charges on the bill that they couldn't explain.

chesneychic commented on
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Alicia Bodine

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