Vonage Voip By masterreviewer on Sep 21, 2007 - Updated Oct 15, 2011

I am sure everyone who has cable has received offers in the mail from Vonage to save up to 60% off their phone bills by using VOIP... not to mention they toss in the "get first month free". Well my family was persuaded into that deal. Let me tell you this, the first month free is a crock. Your month starts the second you agree to use them and includes the time it takes for them to set up your account (about a week) and the time it takes to ship your adapter (around another week) and by the time you are up and running you have about 4 actual FREE days to use it. So it is not exactly a month free you are getting you are just told that to get you to sign up. You are also locked into a 2 year deal where if you try to back out they will hit your bank account square on the nose and robe you blind with hidden cancelation charges. Now enough about the lies they tell, lets look at the product itself. The voice quality is no where near as clear as the say (heck even call up their help line, they themselves use VOIP, it sounds horrible all crackling) The "free" adapter barely works, ours kept randomly reseting which when that happened we would lose phone service and not even know it... we would have to actually hit the reset button on our router so it would recognize the adapter again. So we patiently waited out our contract term and dropped them the very next day. I have been very happy with out them in our lives. Buyers Beware!