Wal-mart Vision center
By Rae777 on - Updated Oct 15, 2011
Just a warning to other consumers: I have used Wal-mart's Vision Center twice and this will be the last time I use them. The problems are: They are expensive. I spent over 400 dollars for one pair of glasses. The other HUGE problem is that they will only give you a two month guarantee on the glasses and it starts before you get the glasses if you pay for them in advance. They do not tell you this. Nor did I receive any paper telling me about the warranty. I went in to have these glasses repaired after 6 1/2 weeks of use and was told my warranty was expired by a few days. I had talked to them by phone a week early discussing the problem and they did not bother to tell me that the warranty only had a few days left. Apparently the warranty started the day I paid for the glasses not on the day I actually received the glasses. Who in the world starts a warranty when you do not even have the product??? Like I said thats the last time I buy from them.
Update On Mar 30, 2010: I am being told that Walmart has changed their warranty policy. Their policy is listed at walmartstores.com/download/2335.pdf I am still going to look for a cheaper option. There is no sense in paying400 dollars for glasses. They now say you can get a pair for 38 dollars. I did not see anything near that cheap while I was there but I have not been back.
Yikes! So many service places are just horrid. I'm not a Wal-Mart fan, although I do get some things there.
Yeah I was not impressed with them either.
wow never knew how bad the vision center was...i always just walked right past it...maybe it was just the walmart that was near you? either way thanks for the info
Oh my gosh! I've never gotten glasses there but I routinely buy my contacts there. They always have the cheapest price here for contacts, so I am surprised about the cost of your glasses!
I have not heard very good things about them either. Thanks for the warning.
I have heard bad things about our local Wal-Mart vision center as well so I stick with my doctor I have used for years.
I have used their eye care service too. Everything you said about it is true. Thanks for sharing your experience.
I've had my eyes examined for contact lenses at our local Wal-Mart, but will not go there again. My deal was, I didn't like the doctor. The price wasn't the issue. I go to Costco Opitcal now. If you have one in your area and are a member, I'd try them.
we have a walmart vision center in town. We have not used them because I never knew how good they will be. I think after reading this I will continue to stay away from them
Wow $400 for glasses at WalMart and only a two month warranty...what a rip off! I will never go there for glasses