Where do I begin to share with you my experience with my 2002 Chevy Impala. I bought this vechicle used from a Chevy dealer in 2002 with just under 8, 000 miles on it. Within 6 weeks, it would not start. It turns out the starter was dead! During the 4.5 years I owned this car it was nothing but problems. Strangely, all of the problems were always related to the car starting. It seems as though various parts of the car's electrical and starting systems were ALWAYS not working correctly! Thankfully, this car came with a 3 year warranty so most of the thousands of dollars worth of work was paid for by Chevy.
Once, the warranty expired the problems continued with the car just deciding not to start, I have two ASE certified master auto guys in my family and they worked on the car all the time! Both auto guys kept suggesting that I trade the car in. The final solution was for me to carry a hammer around in my car so that when it didn't start I could just bang on the starter for a bit, sometimes this worked.
In Feb. '07, I simply couldn't take it any more and I traded it in for a new car made by a different company. I will say that I loved the way the car looked and when it ran it was a smooth ride, but if it's not realiable then what's the point of owning a car. Afterall, the point of a car is to get you from point A to point B and the 2002 Chevy Impala was really lacking in this important area!