I was looking for a new epilator, and I heard so many good things about this Braun product so I decided to finally get it. At first I tried to win one on ebay, but it's quite competitive so I just gave in and bought one on Amazon. This product is EXPENSIVE. Originally it's about $75 which I'm not willing to pay but thank goodness for Amazon.com for always lowering prices. I just got this earlier today, and tried it as soon as I said goodbye to my UPS man. The thing is LIGHT. My old epilator is batter powered so it's heavy when I put the batteries in, but this is plug-in one which is good cause I hate buying batteries. The wire is long and I can detach it from the epilator. It also came with a shaver head, it has other heads but it didn't come with the box i ordered. I wish it did though. It only has two speeds, slow and fast. I tried the slower one and it works pretty good! It definitely hurts alot less than my old one, and it's more effective. With one stroke it took out all of the hair! It's really easy to use because of the massage rollers which helps me keep the epilator at a 90 degree angle. The design is attractive and easy and comfy to use. On the switch there's a light to show light the area you're about to pull hairs from. I could without it, but I'm not sure if I can turn it off. One of the things I like is that my hairs don't go everywhere. It mostly stayed inside and it was an easy clean up after i used it. This thing goes really fast, so it was a bit painful in sensitive areas such as the underarms. But it works so well in those areas! So the pain is pretty much worth it. The massage rollers was something different for me, when I was using it on my legs, it kind of tickles haha but its weird because it tickles and yet it kind of hurts. This was difficult to use in tough areas like around my knee. Which is why i wish it came with the other heads so I can reach these areas easily. I probably will hopefully find these heads on ebay. I'll update on this product when I use it again!