loading, one second please...

Buyer Beware!

Reviewing: Penbny Eagleton 3 Layer Cake  |  Rating:
By erin fleischer on
Badge: Author | Level: 1 | Food & Drink Expertise:

BUYER BEWARE!! Before the wedding Penny was wonderful. She returned my calls promptly and was very receptive to my ideas for decorating my wedding cake. At a tasting we went to Penny had some cake samples available in a few different flavors. They were delicious! We especially fell in love with the raspberry cake with dark chocolate truffle filling. We canceled our already booked cake vendor and decided to go with Penny. A BIG MISTAKE!! The day of our wedding the cake looked just as I had expected. BUT when we cut into the cake and it was brown-not the pinkish raspbery we had ordered! It looked and tasted nothing like the cake we had sampled. We understand that mistakes can happen and said we would deal with it after the wedding! My husband spoke to Penny and said that another cake must have gotten mixed up with ours (before it was frosted) because we did not get what we ordered. She was rude enough to say to him that she is not going to "sit and argue with him on the phone, that it was exactly what we ordered and we are absolutely not going to get any money back for this perceived mix-up". She was bold enough to insult our intelligence as well as all 155 guests that also could not tell the flavor of the cake, except that "it had crunchy things in it." The bottom line is this... Although you may sample an excellent cake from Penny, it does not mean that you will get anything even close to what you sample. Unfortunately the Leicester Country Club continues to recommend this cake vendor... It is quite a shame.