Being a huge Hello Kitty fan I was so excited about the Hello Kitty theraputic ice pack some one gave me at the baby shower. It promises a bye bye to boo boos. It is a Hello Kitty head soft and vevety to the touch. In the back there it an area that you can un-velcro to change cold gel packs, it does have one included. I just stick the whole thing in the freezer to stay cool so it is on hand for use. Thank goodness I have not had to use this theraputic ice pack that often, but it sure came in handy recently when Zoe had her first ear infection. When I felt her head and it was so warm I grabbed the Hello Kitty head to place on her forehead to bring down her fever. I loved that it was not so cold to the touch but it just provided a constant cool to start bringing down her fever. Zoe, not understanding what was going on was just mesmorised by this funny toy that mommy was putting on her head and letting her play with. Because the gel pack comes out you can have extra ones cooling in the freezer if you need a longer cool however the one that the Hello Kitty came with worked for the whole time it was needed. I also love that you can wash the pack, ideal for the messier boo boos to come down the road. I am not sure where my friend bought this for me but I have spotted them at Target for around $5.00 or $6.00 and in different charecters as well.