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Carousel Inn And Suites, Anaheim, California

Reviewing: Carousel Inn And Suites Anaheim, California  |  Rating:
By mom2one on
Badge: Publisher | Level: 9 | Accommodations Expertise:

We stayed at this hotel because of the price and the location.

We liked it because it is directly across the street from Disneyland.

The room itself was good in size. The room came with a microwave and a small fridge. The room was clean when we arrived.

With that said, I personally don't think we would stay here again. One thing I can not is rude workers, and although the day staff was polite and friendly, the night staff was a different story.

My son got sick during the night, I called down to the front desk and asked for some fresh sheets. The person was rude and I was told he can not get me fresh sheets and I have to wait until the housekeeping staff gets in, which won't be until morning!

I asked him if what I heard was correct, that he could not get me fresh sheets. He said yes. I asked what I was suppose to do then. He gave me a long sigh and said he will see what he can do. Finally I was able to get some fresh sheets for the bed. But the way this person's attitude was I felt like I was asking too much.

Another problem we had was that our air conditioning unit was not working when we arrived. We called down to the front desk. They sent up a repair person came up and played around with the unit for a bit and then claimed it was fixed. He then told me that it takes awhile to cool down. We decided to grab a bite to eat at Denny's, which is just blocks away, when we came back our room was hot! The A/C was blowing out hot air, even though it was on "cool". I called down to the front desk again and the repairman came back up. He was not happy and we kind of short with us. At first he said we must not have it set right, we showed him it was indeed set right. He kind of grumbled and then said he will be back. What seemed like an hour, he finally came back with a new A/C unit. At least we had A/C for the rest of our trip.

This place does offer a breakfast but it is very basic. It did not matter to us though because we decided we will just walk over to Denny's or IHOP which are both blocks away to have breakfast or we just had a breakfast at Disneyland.

This hotel is a good price, but I will not be staying here around. I love the location it is at, but there are a lot of hotels on this street. I would much rather try a different/nicer hotel then take a chance with this one again.