Usually we pay our bills in full and the only problem we always miss is to beat the due date or the extension period. This is my concern why I enroll our electricity and telephone bills with Citibank's Citi One Bill.
My wife is a full time housewife as I have a 24/7 on call work. We hate to be late with our obligations and if someone can do it for us at no extra charge why not? Citi One Bill accommodates our bills on time and no charge at all. I do not know why it's free but I am happy with it. As long as I keep a balance of my credit limit Citibank will accept the monthly bills and charge it on my card. My wife do not have to go to any payment center and waste her time to line up just to pay the bills. It sucks!!! I will just enroll our bills with them and they will do the rest until I cancel it.
It is good to know that credit card providers are sensitive in giving convenience to their card holders with this kind of service. The customer service is very accommodating and act immediately on petty issues we may have with our bills. So far we are updated on our bills and we wish to stay it that way. Thanks Citibank!