All you comcast users be careful of this one. I have had a lot of problems with my DVR and I am not happy being that I count on that machine! I have had to call Comcast numerous times because it is not recording, says it is full and can't record anymore (even though there isn't anything on it). Comcast has replaced it twice and I am now waiting on the thrid one (they are out of them in the warehouse - gee am I surprised!!). I love the idea of the DVR love what it does jsut wish it would work!!! I am pretty disappointed that I am paying $11.95 a month for something that doesn't work. Of course Comcast has said once they replace it they will credit me the days it didn't work but I just want a DVR that does what it says its suppose to. Heres a hint, if you are having the same problem I found a solution, cut the power on the DVR and it will reset..not the best solution but it does work and until they bring me a new one at least I can record.