We have had Direct TV for over 6 years now. We have the total choice monthly package, 2 receivers, HBO and a DVR. With tax and everything added it comes to about $85.00 per month which I personally think is really high but my husband says it is in line with everything else out there. We live in the country so our only other choice is to go with Comcast and after problems with them in the past, we have decided to stay with Direct TV.
Most of the time our reception is very good, unless of course it's raining and then we tend to loose our signal. That not only is a pain but it is also dangerous since there have been several times it has gone out as bad storms were approaching and I had no way to watch the news to see where the storms were and if we needed to go to the basement for cover. We have a basic DVR that records up to 2 shows at a time and I find the the remotes are very easy to use as well. The online menu is easy to read and my son who has grown up with the system mastered using it long ago. When we moved from our old house to this one, we took our boxes and let the dish. We called Direct TV and they came out and installed a brand new dish at this house for no charge.
We have only had to call customer service a few times and each time the problem was taken care of and resolved quickly. All said the monthly fee is high and there are problems when it rains but the picture and sound quality are excellent and we are pleased with the service.