I have loved watching the series ER for many years. As soon as the ER computer game was released I knew that I had to have it. I have always been interested in the medical field so I figured that I would do pretty well with the game. As soon as I received the game I started to try and play. It was very difficult trying to figure out all the correct keystrokes to move the characters and to perform the medical procedures. The directions that come with the game are very hard to understand. If you play the game and get far enough along in the game make sure that you save the game periodically because if you fail a task you have to start from the beginning. I did come across a serious problem while playing the game. Once I got to a particular task towards the end of the game my computer would crash. I tried over and over again to get past that task but I never could because of the computer crash. I tried to get in touch with someone from customer support but I could never get an answer.