When I finally decided it was time for a new washer and dryer, I was not sure what I wanted. I was drawn to a couple of big name brands that looked good, but the prices were outrageous and the reviews I found were not encouraging. My brother is a contractor and is always buying appliances for his projects and he's gotten to know which ones are better than others, at least in his experience. He kept telling me to look at the Fisher & Paykel models. What? Who? I never heard of them! I thought he was nuts and I kept going back to Maytag and Whirlpool, only to be scared off by the reviews. I finally went to look at this unknown brand in a local appliance store. The salesman, who is a friend of my brother was telling us that most of the employees in that particular store now own Fisher and Paykel appliances. Wow, from unknown to favored! Not bad. But, I was still leery. We are trained to go with the names we know best, even if they aren't the best that's available. I kept reminding myself that it's the commercials that make the names famous, so maybe this brand was just as good.
After much deliberation, I decided to buy the Fisher & Paykel set. When it was delivered, I was anxious to test it. It has a lot of settings that give me many more options than I had before, but without feeling I'd bought something designed by NASA. It has an automatic water sensor, which intrigued me. I loved to test it by opening the door to see if it had adequately filled with enough water to clean without using more than necessary. It passed my test every time. It runs quietly and is very energy efficient.
The dryer is also quite nice and dries clothes much faster than my old dryer. It has many settings also, many which I never use, but it's nice in case I want them.
It's been 2 years since I bought this set and I couldn't be happier with it. I'd recommend this brand to anyone who is looking for a washer and dryer. I will definitely check out their other products when I get ready to replace those.
Update On Mar 06, 2010: Overall, I've been very happy with these appliances. However, in recent months there have been a few times when the dryer heat did not come on. I only realized there was a problem when the dryer ran longer than normal. This is not a daily problem, but I now make sure it is heating before walking away.