I love Turbo Tax and have been using it every year since 2004.
My tax situation has become increasingly more confusing in the past three years with moving, getting married, moving again, having a baby, and owning rental property. I also work in sales and have a lot of business expenses that my company does not cover.
I can literally pop in the turbo tax cd and within the course of a few hours be done with my taxes. I love the fact that they make it so easy for rental property owners to enter in all of their expenses. It also is great for those of us who run a business out of our home.
I make frequent clothing donations to Volunteers of America and the Salvation Army. Turbo tax provides for free the deduction finder software. It allows you to tell them what you donated to charity and it comes up with a fair market value for you.
We have always received a sizable refund thanks to using turbo tax and this year, I am happy to say, was no exception!