Verizon Wireless is my cell phone service provider and I couldn't be happier! They have the best customer service I've seen. We have been with them for about four or five years now, I guess, and have absolutely no complaints.
I just got my new Omnia Smartphone, which is a $500.00 - $600.00 phone, for around $100.00. We also get a corporate discount because my husband is employed by the post office.
Verizon has saved us a lot of money this year with their new program where you can have ten people that you call outside your network for free airtime. That made a huge difference in the plan we needed to carry. We have unlimited texting on all four phones. We have a family plan with two teens and none of us have had any problems.
The call coverage is really good - I rarely have dropped calls and if I do, it's usually the other person's phone that dropped it.
If Verizon Wireless is available in your area and you need a new provider, I believe you can't go wrong with Verizon on your side.