I have bought two set of High Efficiency washers and dryers in the last 10 years not because they broke down but because we moved to an area that had no gas. My first set were top loaders and I loved them, I found that they were everything that the sales man said they where. My Daughter in-law came over and had to wash her clothes, to her amazement her clothes came out cleaner than ever.
I now have the front loaders with the stands and I love them I do not have to bend to get the clothes out of the dryer. My clothes do not fade and are always bright and clean, I use less water and electricity than I did on my old washer and dryer. I also save on laundry detergent and fabric softener.
The maintenance man who serviced my machines when they were under warranty said as long as use the HE soap or you can make your own HE soap on-line your washer will not have issues and I have found this true to this day. I love the way my clothes smell and feel, it is as if they are cleaner than ever.