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Hp Pavilion Zv5000 Series Laptop

Reviewing: Hp Pavilion Zv5000  |  Rating:
reann By reann on
Badge: Author | Level: 4 | Computers & Laptops Expertise:
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I have always been told HP creates great computer and electronics and to trust their brand. I purchased the laptop online with the 17" screen, bigger than I actually wanted which was my fault for not double checking the price on it. It came with a CD-RW and DVD-player but the description on the website made it sound that it was both writeable and re-writeable on CDs and DVDs. I was less than thrilled to find out that misconception. The touchpad did not allow a "one touch" click on the pad nor did the scrolling bar work on the right hand side. The customer service representative from the technical support phone number told me that there was never an option to touch/click the screen or scroll. If I wanted to scroll, I would have to hold down the left touchpad button with my thumb and scroll with my index finger. After arguing with him for over an hour, I gave up. I typically used a real mouse plugged into one of the USB ports anyway and dealing with someone in India that was having difficulty understanding me was not worth the headache at the time.

Finally before the one year warranty was up, I called the tech. line again and spent 2 hours to fix the original problem with the touchpad to get it with the configurations how I wanted it. The laptop is too heavy and too bulky and the my right thumb touches the touchpad often causing the cursor to move to random places on the screen and tends to delete/re-write what I have been typing. From the beginning, if I were to boot up with the Windos XP it came with, using the battery, I would have half or less battery life left after getting set up. Even when I got rid of a lot of the additions. Never had opportunities to enjoy watching a movie or listening to music whilst on an airplane because the battery could not take it.

I am saving up money for a much nicer, sleeker, lighter, and smaller laptop.