The HAAN SI-35 has been a life saver for me. I am a new wife and a new mom. So thinking that an appliance for my birthday or Christmas would be a big deal made me feel like I was owning up to the title of a housewife. I have always used a mop and bucket, getting down on my hands and knees was the only way I thought I was cleaning the " right" way. Untill the gates opened, and HAAN entered my life. The si-35 works on water alone. SO no more harsh chemicals for my family and my dog. Plus its a pocket saver. This unit heats up in 30 seconds and has a cleaning span of 30 minutes... more than enough time to do my whole down stairs. Because this unit comes with a carpet glider I also have the bonus of using it on my carpet. It will sanitize and deodorized, while it's getting rid of allergens, bed bug and dust mites.. that's right, bed bug.. I used this wonderful machine right on my bed. The power of the steam did more for me than a gallon or two of bleach. The product is durable and easy to use. I didn't think it could get any better until I had an issue and had to call customer support. Now .. I am not only pleased about my product but HAAN's customer support team was so involved. Taking care of my issue in a flash. They knew the product, and even with all I knew about my new little delight they also gave me some great tips and hints to get the most out of my machine... So I ask you.. is steam the new way to clean... Oh yeah BABY.. It's the green thing to do..