You've heard how Jetblue are cheap and won a number of awards but you're still aren't sold to actually fly with them? Well let me tell you something, I've flown back and forth with them for 3 years and I never had any problems with them. Sure I had one delayed flight, and once I didn't get the drink I ordered but other than that I haven't had any problems. I live in California and I go visit my family in Boston at least once a year. They always leave on time, and most of the time we get to our destination early. Not just 5 minutes but 30 minute early!
Recently I flown home for spring break and it was a overnight flight, they gave our free blindfolds and ear plugs which I thought was nice. Though they didn't have pillows or blankets, it was ok because the temperature was comfortable enough that I didn't need a blanket. I love how they have a tv screen on the backs of every seat. Being a smaller person, I hate to have to stretch my neck to see the television. Not only do they have 30 something channels, they got 3 movies that you can watch but you have to pay $5 which isn't bad. But on that flight, the plane was brand new and the tv wasn't working well, so later I got an email saying that they were sorry about that and gave me a $15 voucher for the next flight. I also got a voucher for giving my seatup to someone who needed it.
The new plane that I've flown on had brand new seats too, they were still leather and the backrestnow have a better shape for my back. As always they have the best legroom I've ever had and I never had a problem with their drink and snack choices. The flight attendants were always nice and informative. When we first boarded the new plane, one of the stewardess commented on the new plane and told us to smell the new plane smell in a humorous manner. The came to our seats twice durng the flight asking if we wanted anything to drink and eat. They come back a number of times to collect trash. They are attentive and keep the plane nice and clean.
What's not to love about their price? They've always have the cheapest flights I could find. They have more locations now and are continuing to add more. The cheapest flight I've found from SFO to Boston was $99! Though it was an overnight flight but you know you can't beat that price. However now prices have really escalated so their cheapest price for a flight as long as mine would be around $150 for a one way and it's still not that bad.
They have a frequent flyer rewards program which I wish were alittle better. You gain points from the miles you travel, but these points expire and I can never get enough to get that free rountrip flight. The most I can get is half way on the travel meter so I wish the points would last longer so I can get a free flight!