This is a great quality, budget color laser printer. I use it at my business and I do thousands of pages of color printing per month. Its best features are the added duplex capability (something I have missed in previously owned color printers), fast printing speed, low print cost (our calculated cost per page is approximately $0.05 each), and works great on a network setup. It holds 500 sheets in the main paper drawer and 100 sheets in the front tray, which is average for a printer its size. The footprint of this printer is also average for a laser printer. Toner replacement is very cheap and easy, and the toners seem to last a long time.
Cons include: It occasionally may print in a color that is not what you expect, i.e. a different shade. If you have a customer who is picky about the color on the computer screen versus what is printed, this could be a problem. The duplexer is prone to jam if you are using heavier paper. When using the duplex add-on, the printer is extremely picky about being placed on a totally level surface. We had it on a table with a slight bow in it, and it would jam constantly. The main drawer can only hold letter sized paper. The front tray can handle legal size. The printer cannot handle anything larger.