I won this phone and it is very easy to navigate and to use. It is pretty self explanatory. I like the fact that you can get your account information texted messaged to you so you know your account balance and what you paid previously. You can also change the color of your text and change your font size. It also has Music ID, this feature is really cool. I actaully tried it lastnight and it really gives you the name and album name of the song. The only problem this is that it is hard to push the button on the phone keyboard to test message. I guess I am going to have to get use to using it. But all together this a pretty good phone and the reception is awesome. I even get service in an elevator, now how many phones do you know that can do that?
Update On Dec 11, 2008: After having this phone for a couple of weeks. I had to change my review on this phone. When someone calls me the reception is fine, but on the other end people were complaining that all they could hear was a bunch of static. I could not take it anymore and went back to my old phone. I would not commend this phone to anyone. I am not sure if it was just a bad phone and could be replaced, but I just went ahead and just switched phones. I wasn't worried about it at all.