This phone is a very stylish successor to the enV, and a worthy competitor of the iPhone. It comes with many usefull features such as Mobile Web, as seen in previous LG phones, as well as Navigator, a GPS-like system that provides directions from one address to another via an on-screen map as well as voiced instructions.
It is slightly longer than I would have preferred, but this is more than made up for by the fact that the external screen is quite useful, although I feel it could have utilized the space afforded it more efficiently, perhaps with small icons. The same goes double for the internal screen, especially when changing Settings. The icons kept at the top of the screen, although nice in the event that the user forgets which menu item he is currently using, take up nearly 1/3 of the screen, leaving a maximum of 4 rows of settings options visible at any time. This is rather frustrating when there are some pages with 9-11 items to scroll through.
The scrolling function on the external screen is counter-intuitive, and takes some time to get used to. In order to scroll down through, say, names in your contacts, you must press down on the screen and drag your finger upwards, as though you are sliding a piece of paper on a desk.
The only strong negative I have at this point is the fact that the auto-lock feature of the external screen is never truly disabled, even though an option within setttings allows you to set it to 'off'.