This phone has lasted me two years, and has been through quite a lot. My favorite thing about it is how durable it is. I drop it on pavement frequently; it has also fallen down stairs and done other acrobatic stunts. The worst it has suffered is some scratches.
Also, it has only dropped calls on me once or twice. I think it's a stylish phone and I like the front display screen. The keypad is awesome - perfect for texting. The buttons are slightly raised, which makes them easy for me to press (unlike those flat razor phones). Its menus are easy to navigate and it comes with vcast and other optional features customers will enjoy.
The camera is also excellent. It takes very clear pictures and has lots of options like flash, zoom, self-timer, etc.
This has been my favorite cell phone to date. It's quite popular; I see many others who have the same phone as me. It shows no signs of giving up on me yet so I will continue to use it.