After I washed (and dried) my husband's last cell phone, I had to purchase him a new one. Of course he started looking at the expensive ones. We didn't have phone insurance, and I didn't want to sign a new contract to get a cheaper price on the phone, so we were paying retail. I must say, even after having to pay retail price for this phone, it was worth it. The one thing that drew my husband to it was the size. He wanted something he could just slip into his pocket instead of having to clip it on his side. He didn't want anything bulky and this was the only one our cellular provider carried that fit the bill. I am more careful not to wash this one because of the price, and he has had it for over a year now. We have the metallic dark blue color and it looks sharp. My husband doesn't use a lot of the bells and whistles but it does have a lot of added features for more advanced users. Other than normal calls and text messaging, we mostly use the camera feature. Even our 5 year old can take pictures with it. At first I thought the keypad may be too small, but I use it often and like it. It has a good variety of standard ring tones. Its menu is fairly easy to navigate through. I can't think of any negative aspects of this phone. It just plain looks good.