The Motorola W385 is one of the more basic phones you can get that still has some media features. The appearance of the phone is similar to the Motorola KRZR, and I actually think it looks better in some ways. The outside and keyboard have a slightly rubbery coating on them, which has a nice texture and is easy to hold onto. The front display is simple and displays all the information you'd need in a well-organized, clean looking way. The display is easy to read and bright and you can read the information in all lights without activating the backlight. The keypad is difficult to push at times, but for the most part it's easy to use. The actual screen on the inside is less than average in terns of resolution and size.
The phone is great at doing it's main priority, making calls, but lacks in some other areas compared to similarly priced phones. The ringtone compatibility is one of the major flaws. The only filetype supported for custom ringtones is .qcp, and for some reason those don't play at a normal volume when you get a call and you'll barely be able to hear it. The camera is VGA, so don't expect any great shots out of this phone either. The tools given are limited, and no games of any kind come with it. The battery life is great though, lasting up to 4 days on standby.
Overall, this phone is decent if you're looking for one without all the bells and whistles found on many modern phones. If you're looking for a phone to watch videos, take great pictures, etc., you should keep looking.