Alright here is fair warning...I'm from the south and I love sweet tea. I'm not sure if this makes me biased or a better candidate to review a tea maker but here goes.
The thing about making tea the regular way is you have to wait for the water to boil and I just hate that :) Then you have to steep the tea just right and then you have to wait for the tea to cool down so you can have iced tea.
In steps Mr. Coffee, the wonderful guy that he is, with a product that makes all that work and wait vanish. All you have to do is pour water to the water mark on the pitcher (easy measuring that) and then into the tea maker, and put your tea bags in much as you would coffee in the coffee filter. Fill the pitcher with ice and then with as much sugar as you want (being in the south of course the tea is sweet) and push a little button and about five minutes later you have perfect tea. Every single time it is perfect, you don't have to worry about over steeping or it being too watered down or too strong because every step is so structured. Only thing you have to figure out for yourself is how much sugar you want!
I've used my tea maker almost everyday for a little over a year and it is still going strong. Excellent product!