I'll admit it: I was originally attracted to this product because of the low price. It seems like most skin cleanser products from reputable companies are ludicrously expensive. Neutrogena stuck out as a brand name that I recognized and had heard good thigns about, the price was right, so this is the cleanser I walked home with. I was pretty lucky. This cleanser contains beta hydroxy, which apparently aids it in penetrating the skin to remove undesirables (dead skin, dirt, makeup, and the like). You can definitely feel it working after you work it into a lather. My skin always feels quite tingly and almost cold, a strange sensation. But it works! Since I've used this product, it's very rare that I've ever had a blemish, and my skin is still relatively hydrated. It's not perfect, but I doubt there's a product out there that is perfect, and I appreciate the low price of this one. Can't speak to its makeup-removing capabilities, since I don't wear makeup, but I would recommend it to anyone who is looking for a good basic facial cleanser.