All online Bill Paying is not created equal.
I have a family member who has used online bill paying exactly twice in two years just to cover billing while away on vacation and both times there were issues. The first time the late fees that resulted from the issues were rescinded, the second time they were not.
I, on the other hand, have used People’s United online bill paying too many times to count and have never had a problem.
Normally I will input what I want to pay when I want to pay it, but I also have the option of putting in any date that I want the payment to be sent and choosing between making the payment once or having it sent every month, or whenever I want. Having the options and flexibility is great. Plus, I can go into my account and change the amount to be paid or date to be paid whenever I want, before the payment is actually processed.
An added option that People’s United has is that there is a box that will tell you approximately when the payment will be received at the other end. Since not all institutions except online transfers and some actually need to have a check cut and manually mailed, it is important for me to know about how long it will take for my payment to be received once it leaves the bank. This way I can allow the appropriate time for the money to be received and schedule to send the payment a few days earlier, if necessary.
People’s United also allows customers to send money to individuals. The only other service that I know who does this is PayPal, but People’s United will do it without charging either party a fee. While I have never personally used this option, I like to know that it is there if I should ever need it.
If secure and on time online bill pay services are something that you are looking for, you may want to consider setting up an account with People’s United for all of your bill paying needs.