This is a fantastic product! I researched every breast pump I could find before deciding on this one. The primary reason I chose this one is because it has a soft cup that mimics a babies sucking motion. The other brands I looked at had hard plastic and looked more uncomfortable.
I will say that this does hurt more than when I breastfeed but I'm guessing that's because what normally takes anywhere from 20 minutes to an hour is shortened into about 15 minutes at the pump. Also, no cute little baby to distract me with the pump.
The accessories are very nice. The entire kit comes in a nice black tote bag. The pump is stored in a fold out pouch on the outside with a slot for a picture behind it. Inside the bag are three little black bags to store cold milk and other accessories. If you were just walking by someone carrying this bag you would never know it was a breast pump, it is a very cute bag.
Cleaning the different pieces is easy enough and only takes me about ten minutes by hand. I haven't tried putting it in the dishwasher but the instructions say it is safe to do so.
It is extremely easy to use after reading the instructions, but one would have to read them to use it! Most of the time I just dive in with a new product without reading anything but this is complicated enough to require instructions. Fortunately the instructions are so well written and everything is clearly labeled making the system very easy to use.