I love love love this bed!!! My husband and I got this a few years ago. We were leary at first as this type of bed was still new to the market and at the time, we thought it was pricey. It was about $950! Well, we ordered it and it was shipped right to the house, NICE! If was very easy to put together! We did not get the "upgrade" to get the "numbers" option on our remotes to pump up/deflate the bed as that was an extra $200! We figured we just needed to FEEL comfortable, we didn't need to know (or care!) what the actual number is/was!
The one thing that is annoying about the bed is the pump. It is LOUD! Which is not good if one of us is in bed and the other goes to bed later and wants to firm us their side! It's not quite either when you are letting out air, not AS loud of course as filing it, but still! So, if your back is bothering you, adjust it BEFORE your spouse goes to bed! :)
This is a perfect bed for us, as I have very LITTLE air on my side of the bed, yet my husband's side is firm. It's nice that one of us didn't have to "settle"! It KILLS me when I go away though and have to sleep in a strange bed!! They are always so uncomfortable!!