I purchased my Sony Vaio at a Best Buy for around $1, 200 dollars about 3 years ago. Today, it is still going strong. It is without a doubt the best desktop I have ever bought. Setup and installation was very easy, as the program basically held my hand and walked me through it. Customer service for Sony is also outstanding, as I did call them a few times with some small questions. They did everything they could to get me the answers that I wanted.My computer came with Windows XP, which is very easy to understand and navigate. The actual design of my modem is beautiful-black, slick, and ultra-sheek, with little doors to hide the CD and DVD ports making it an almost accessory! The memory is large, I have tons of pictures, videos, and music downloaded and the computer handles them all with no reduction in performance or speed. I would highly recommend a Sony Vaio to anyone in the market for a new computer.