I have been a customer of Sprint since 2000. I recently needed to replace my dead cell phone so I called to see when my contract end date was. I was told it ended in April 2008. The customer service lady asked why I wanted to know. I told her since my phone had to be replaced, I was going to be shopping around to see what other companies had to offer me. She offered me some savings on my old plan that I just couldn't refuse. To take advantage of her offer I would need to sign up for a new 2 year contract. No problem!
Here's what I ended up with:
1000 minutes each month for $40.00
Free Night and Weekends starting at 7pm
Free Mobile to Mobile calls
Three way calling
Additional minutes are $.40 per minute
She said because I was a loyal customer since 2000 she could offer me this great deal. I doubled the number of minutes I was previously paying for and she removed the monthly fee I was charged for nights starting at 7pm. Just between us... I wasn't planning to change my carrier, but I did want to shop around. This offer changed my mind. I didn't even make a call to another cell phone company. So if your contract is coming to an end soon, give your carrier a call and I bet they will offer you some great savings on your current plan to keep you as a customer!