Before I got the service I have now, I tried T-mobile. I didn't really like the two year contract, but it was the only place that offered me a plan for $30. I excitedly waited for my phone, but quickly became disappointed when I tried to use it.
I couldn't set up the voicemail no matter what I did. I called up the company and spent two hours on the phone with several representatives before finally I was told I didn't have enough service in my area to be able to use the phone at home. Well if I couldnt' use the phone at home I didn't want it. They cancelled out my service or so I thought.
The next month I got a bill for $50. I call up the company and spend another 30 minutes on the phone. They guy can cancel out one thing, but not the other. After all that time I finally was promised to get a revised bill for $0.
Folks from what I understand T-mobile doesn't have enough towers. If you are going to use this company, which I don't recommend, make sure you ask them if they have service in your area BEFORE you buy the plan.