My experience with my Tassimo Hot Beverage system has been hot and cold. When it is working correctly (most of the time), it is a great purchase that provides me with reasonably priced daily drink fixes. I'm mainly a coffee drinker so that's where most of my experience lies. The beverage system is very ease to use. You simply place cold water in the water reservoir, place a coffee of choice in the specific brewer location, allow the water to heat up and press start. Sounds easy? Well, it doesn't always work. You need to make sure there isn't anything on the sensors and make sure that the water reservoir is locked in properly. It took a while but I finally was able to get the hang of the exact process that I should employ to get it to work the first time.
The coffee choices are pretty extensive and are quite flavorful. I tend to go towards the flavored (Hazlenut is my choice) and I'm pretty pleased. They aren't strong and that's what I like.
Cleaning is rather easy. The parts come apart easily and can just be placed in a dishwasher.
Good luck with your Tassimo hot beverage system!