I bought this phone when I decided to upgrade from the basic model I got 'free' with my service plan last year. I had several reasons for this - first I was beginning to text more often and texting with a traditional number keypad phone is a hassle. Second, I live in CA and starting in July, we have a new law that states you must use handsfree for all cell phones while driving. My old phone was not bluetooth compatible, although I did have a wired headset for it. My old phone also had no extra features such as a camera, mp3, email, decent web access, etc.
I did a lot of research online and then went to one of the stores to actually look at the available phones and hold them and talk to associates about customer satisfaction. Despite a bit of a steep learning curve, this phone is an incredible piece of technology. It is a my-faves enabled phone, but what they don't tell you is that the service does not work correctly if you do not have the internet package enabled on your phone. When I first bought it, I only had the unlimited text enabled, so my faves section didn't even show and I had to use speed dial for my most used contacts. It has a setting to lock the outside keys so you don't accidentally dial, and the keyboard is covered when not in use and that prevents other errors such as text messages to people you don't even know or calls to Australia.
Here are the stats for the sidekick slide (Motorola):
Size 4.6 x 2.4 x 0.7 in. weight 5.30 oz, included battery 1130mAh li-ion, talk time up to 5 hours, standby time up to 3 days. Included features are the fave-five enabled content, instant messaging (yahoo, msn, icq), 1.3 mega-pixel camera (I recommend a memory card to increase your storage) mp3 player, caller ID and picture caller ID, hi-fi ringers/ringback tones, and plenty of downloadable content such as wallpapers and themes. It features a slide up access to a qwerty keyboard, internet and email access, picture and text messaging.
My sidekick came in blue like the pictures show, but I believe there are other colors you can get, it just depends what is in stock when you buy. It came with a black leather carry case with a belt clip, a home charger, usb cable, stereo wired headset for talking and for the mp3. Accesories I bought separately include a jabra bluetooth wireless earpiece, a car charger, and an sd memory card.
I do have a few gripes about it unfortunately. Personal customization is dependent on what you can get from the download catalog from the service provider. Sidekicks are not enabled to receive content correctly from free sites such as myxertones or phonezoo which are sites where you can create and download your own ringtones, alerts, wallpaper, etc. I was very disappointed to discover this because I like having personal ringtones that are different than other people's. The battery life seems to be lower than I'm used to, I'm not sure if this phone is just energy-heavy or if it has anything to do with the manufacturer. My last phone was a Nokia. Learning how to use the various functions takes a bit of time, keeping the user manuals for everything is a good idea. I also recommend purchasing the insurance on this phone, it's about $5 a month and in my opinion worth every cent.