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Thank God For Roadside Assistance

Reviewing: Allstate Roadside Assistance  |  Rating:
Stephanie Mason By Stephanie Mason on
Badge: Publisher | Level: 11 | Insurance Expertise:

My husband and I have Allstate Insurance. As an Allstate member they provide us with roadside assistance. Last Weds at about 4:30am we had to call them because we couldn't get our car to start. All it would do is click as the key would turn in the ignition.

We immediatly got on the phone to our roadside assitance, Pop - A - Lock. Within the hour they sent someone out who was very nice and helpful. He used his battery charger to jump the car. When that didn't help he got out the old fashion cables and was able to jump the car at that time.

While waiting to make sure our car would stay charged, he stood there and talked to us. He was very patient and didn't seem like he was in a hurry. He even gave my husband an idea of where he could go to apply for the company.

Overall, I was extremly happy with them. The customer service people were very nice as well. They were able to calm me down (yes I paniced over a dead battery), and after placing me on hold gave me a very accurate read out of when someone would be there to help.

My roadside assitance through Allstate consist of:

- Lock Outs

- Dead Batteries

-Empty Tanks

- Flat Tires

- Tow Service (Up to $50)

- 24 Hour Service