All in One office machines are all the rage these days. Some work better than others. This machine is definately one of the others more than one of the some. It has a moderate printing speed, but crawls through copying. Also no functions can be used while another is being used. For instance you cant copy while a fax is sending. The paper tray is also abysmally small, holding only about 200 sheets of paper. The images from faxes are not very crisp and often have a slight gray halo around them. Ours also has a an annoying think black line running down pages that are copied, despite cleaning all of the glasses, replacing the toner and every other step that the troubleshooting manuals suggest.
Overall, if you need an All in One for occassional use, you might be able to get away with this machine, but if you have more than 2 people who are going to be using it on a regular basis, keep looking.