It has never crashed and the desktop set up and simple elegance on the outer shel is great! The laptop never suffers of slow loading or running due to the operating system, and the help with the in store special genius bar and online forums for help topics really can help trouble shoot you're problems. The community and software for mac looks great and is always supporting. It does cost more than a regular PC ( windows computer ) but i feel safe with this computer, it has its own external hard drive back up software which is great! It's visually based so its easy to find what you are looking for. Plus it comes with iLife which is a software combo pack which includes; photo storing and printing; video editing; music and tune arranging; and an amazing DVD creator and burner. I hope this review has helped you!It has been a great year with this macbook and its running just as the day i received it.