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Turbo Tax Is Not Free As Advertised!

Reviewing: Turbo Tax  |  Rating:
Stephanie Mason By Stephanie Mason on
Badge: Publisher | Level: 11 | Taxes Expertise:
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This year my husband and I decided to do our 2008 taxes through Turbo Tax. We used another service like this last year that was free but I couldn't remember who. After some research, TV ads and internet ads, we decided to try Turbo Tax.

They say this is an easy and FREE service so we made that decision to try it. The service is very easy to use and it will walk you through everything including deductions, donations, stocks, etc... As you are going through the program, it updates the amount you owe or get back within minutes and you can see the progress you are making as you are using it.

They offer the program for free however when you get to the end, it tells you that they will prcess your refund for $29.95. Because we are a state that also has state taxs, they chare you an additional $15.95 and then if you are getting money back and you want them yo direct deposit the refund, they charge you another $29.95. They say that amount doesn't go to them but to the bank that processes the e-file refund into your bank. Needless to say, I was very unhappy with that misleading part of the program. After all, they do offer this as a FREE service. I ended up paying for the services only because I wanted to make sure my taxes are done but if you are a person who needs the services without paying for anything then this may not be for you.

Overall, the service is great and I would reccomend it BUT with warning. It is NOT free as they advertise. They will charge you once you have gone through the tax part.